Returns & Exchanges
We want you to love your new headwear, which is why we offer a 30-day return policy for all unworn hats in their original packaging. Whether the fit isn't right or you've changed your mind, we make the exchange process seamless and stress-free.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Print Your Label
Download and print the prepaid shipping label provided by our system and securely attach it to your original shipping box.
Package Your Hat
Place the hat carefully inside the box with all original tags attached, ensuring it is padded to prevent any structural damage during transit.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking number handy; we will process your refund or exchange within 5 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing